How to Get a Customer Support Job at Swiggy in India (Step-by-Step Guide)

Eligibility Criteria

Before applying, check if you meet these requirements:

Education

• - Minimum qualification: 12th pass or graduate
• - Proficiency in English and a regional language (Hindi, Tamil, Telugu, etc.)
• - Basic computer skills (MS Office, Email handling)

Preferred Experience

• - Prior experience in customer support is a plus but not mandatory
• - Strong communication and problem-solving skills

Work Environment

• - Work from home (remote) and office-based opportunities available
• - Rotational shifts, including weekends and night shifts

Swiggy Job Application Process

You can apply for Swiggy customer support jobs through:

• - Online Application: Swiggy Careers
• - Referral Programs: Get a referral from an existing Swiggy employee
• - Job Portals: Check LinkedIn, Naukri, Indeed, or other job portals

Swiggy Recruitment Process for Customer Support Roles

Online Assessment Test

• - Aptitude & Logical Reasoning: 20-25 questions (30 mins)
• - English Language Proficiency: 15-20 questions (20 mins)
• - Situational Judgment Test: 10-15 scenario-based questions (15 mins)
• - Typing Speed Test: Minimum 25-30 words per minute

Telephonic/Video Interview

Focus on:

• - Customer handling skills
• - Conflict resolution scenarios
• - Ability to work under pressure

HR Interview

Common questions:

• - Why do you want to work at Swiggy?
• - Tell me about yourself.
• - How would you handle an angry customer?
• - Are you comfortable working in rotational shifts?

Resume Tips for Swiggy Customer Support Jobs

• - Well-Formatted (Easy to read)
• - ATS-Friendly (Passes Swiggy's screening)
• - Personalized (Highlights key skills & experience)

Use Kaagaz Resume Maker to create a professional resume in minutes:

• - AI-Powered Resume Builder
• - No Login Required
• - Editable in Word Format

Final Tips & Resources

By following this guide and preparing effectively, you can increase your chances of landing a customer support job at Swiggy.

• -Swiggy Hiring Process (Video Guide): Watch Here
• -Start by creating your resume with   Kaagaz Resume Maker

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Conclusion

Getting a customer support job at Swiggy requires preparation, from meeting the eligibility criteria to excelling in the online test, telephonic interview, and HR round. By following this step-by-step guide, improving your communication skills, and demonstrating problem-solving abilities, you can significantly boost your chances of getting hired.

One crucial aspect of the hiring process is submitting a well-structured and ATS-friendly resume. With Kaagaz Resume Maker, you can create a professional, AI-powered resume in minutes—without the hassle of formatting or login requirements.

So, start preparing today, build a standout resume with Kaagaz Resume Maker, and take the first step toward your career at Swiggy. Good luck!